The Hidden Role of Fear in FinOps ft. Marit Hughes, Deloitte | Ep #54

How do FinOps leaders make better cloud decisions when every organization is different?

In this episode of FinOps in Action, I sit down with Marit Hughes, one of the most experienced FinOps practitioners in the industry, to explore what actually drives good (and bad) cloud cost decisions.

With over a decade of hands-on experience managing cloud spend, from early AWS billing days to today’s multi-cloud, AI-driven environments, Marit shares why business alignment, communication, and fear play a far bigger role in FinOps outcomes than dashboards alone.

We also covered how FinOps changes across industries, why benchmarking often misleads teams, and how fear quietly drives overprovisioning, missed optimization opportunities, and decision paralysis.

Here’s what we talked about:
  • Why FinOps practices don’t translate cleanly between organizations
  • How fear influences cloud architecture, optimization, and commitment decisions 
  • What FinOps practitioners get wrong about benchmarking and “best practices”
  • Why communication breakdowns often matter more than cost overruns 
  • How FinOps is shifting left into planning, architecture, and strategy 
  • What the future of forecasting looks like in a world of AI, SaaS, and variable usage

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Quote of the Show:
  • “ If security is job zero, FinOps should be job 0.5.” - Marit Hughes
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The Hidden Role of Fear in FinOps ft. Marit Hughes, Deloitte | Ep #54
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